Refund Policy

Introduction

This Refund Policy explains when you can request a refund for your ZUM AI subscription or unused credits.

Eligibility

• If no credits have been used, you may request a full refund within 7 days of purchase.
• If you have used any credits, refunds are calculated proportionally based on remaining unused credits.
• Refund requests must be submitted via email or Telegram support.

Non-refundable items

• Credits already used to generate images are non-refundable.
• Expired or forfeited subscription credits are non-refundable.
• Fraudulent or abusive refund requests will be denied.

How to request a refund

• Contact us at mindly.uz@gmail.com or on Telegram @mindly_admin.
• Include your account email and reason for the refund.
• Refunds are processed within 5–10 business days to the original payment method.